I’ve been using your app for quite a while now and its a first time I’m experiencing this sort of error. When I tried opening mkvtoolnix-gui.exe today it sort of flashed and closed immediately. I tried since to switch to older versions and the newest .80 but experienced the same results.
I’m using windows 10
Welcome!
There are several possible reasons: anti-virus tools interfering; corrupted settings or jobs files; broken hardware…
I’d try deleting the settings/cache/job queue folders. See this FAQ entry for their location.
Thanks for the quick response.
I’ve tried deleting the settings cache and job queue folders but it still crashes.
Anyway, I don’t have any antivirus tools and the app worked fine just a couple days ago.
If you have any more suggestions I would love to test them out.
Unfortunately, I really don’t. Sorry.
I created an account b/c I just wanted to say thanks since after an hour of troubleshooting (uninstalling, reinstalling both 32-bit & 64-bit iterations [in different folder locations]), but rendering the same result, I was able to discover that the root cause was the result of my antivirus interfering w/ launching the app after momentarily disabling it. I have since whitelisted the app w/in my antivirus’ processes to avoid any further hang-ups from occurring.